website/docs/administration.md

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material/shield-star Administration The Standard Operating Procedures used by administration and moderation staff to run the server.

Administration

!!! Note "Living document" This is a living document that is subject to change at any time. Current version is 11/08/2023 12:28 ET.

The team

=== "Admins"

=== "Subnet_Masked"

    ![Subnet_Masked](assets/images/subnet_masked.png){ align=left }

    Subnet (Cody) is our server owner, he runs and maintains the whole thing!

=== "Moderators"

=== "Kate_Biron"

    ![Kate_Biron](assets/images/kate_biron.png){ align=left }

    Subnet's sibling! Kate_Biron helps moderate the server and also helps us find seeds to start the servers! They also help with general decision making.

=== "rose_sunshades"

    ![Rose Sunshades](assets/images/rose_sunshades.png){ align=left }

    A great friend! rose_sunshades helps to moderate the server and find plugins, datapacks and other cool things to make everyone's experience better!

Standard Operating Procedures

Three Plus Three Strikes *

The three strikes system applies to bans and kicks. All strikes with reason and the person applying the strikes will be recorded in the Moderation Sheet1.

Kicks

Each player gets three kicks before a ban, however, bans may be applied before all three kicks are used. A player may be kicked for minor infractions which are up the discretion of the admin or moderator that witnessed the action and or received and validated a report. Every kick may be appealed.

Kicking a player:

  1. Ensure that when using the /kick command, that you include a brief reason in the kick message.
  2. Record the kick, reason, IGN and date in the "Strike Tracking" section of the Moderation Sheet1.
  3. Record the kick count in the "Player Tracking" section of the Moderation Sheet1.

Bans

Each player gets two bans. The first ban will last one week, the second two weeks, and finally the third will be indefinite and non-appealable.

Banning a player:

  1. Ensure that when using the /ban command that you include a brief reason in the ban message.
  2. Record the ban, reason, IGN and date in the "Strike Tracking" section of the Moderation Sheet1.
  3. Record the ban count in the "Player Tracking" section of the Moderation Sheet1.

Appeals

Each player may submit an appeal for admin review. Appeals will only be handled by admins and must be submitted by email.

Whitelisting

When whitelisting a player, the following must happen:

  1. Make the user aware of this website and ask that they take a moment to review it. Especially the Code of Conduct
  2. Add the user to the discord and assign verified role.
  3. Add player to the "Player Tracking" section of the Moderation Sheet1.
    • Make sure to select the existing player that invited the player.
  4. Whitelist the user
    • Survival Server
    • Creative Server

??? info "Moderation Sheet glimpse" Moderation Sheet Strike Tracking Moderation Sheet Player Tracking

Maintenance

Schedule

Maintenance will be performed every other wednesday between 18:30 and 19:30 starting 2023-11-01. Refer to the Calendar for more dates.

Maintenance items

  • Updates.
    • Linux.
    • Manager.
    • Velocity.
    • Paper.
      • Plugins.
  • Reboot.
  • General cleanup.

Why

Doing regular maintenance will keep our servers running well and also help to keep them secure! Wednesday was selected as a day the has the least traffic.


  1. Moderation Sheet The Moderation Sheet is a document where strikes are recorded for bans and kicks. It is only accessible to Mods and Admins. ↩︎