website/docs/administration.md

---
icon: material/shield-star
title: Administration
description: The Standard Operating Procedures used by administration and moderation staff to run the server.
---

# Administration

!!! Note "Living document"
    This is a living document that is subject to change at any time. Current version is 11/08/2023 12:28 ET.

## The team

=== "Admins"

    === "Subnet_Masked"

        ![Subnet_Masked](assets/images/subnet_masked.png){ align=left }

        Subnet (Cody) is our server owner, he runs and maintains the whole thing!

=== "Moderators"

    === "Kate_Biron"

        ![Kate_Biron](assets/images/kate_biron.png){ align=left }

        Subnet's sibling! Kate_Biron helps moderate the server and also helps us find seeds to start the servers! They also help with general decision making.

    === "rose_sunshades"

        ![Rose Sunshades](assets/images/rose_sunshades.png){ align=left }

        A great friend! rose_sunshades helps to moderate the server and find plugins, datapacks and other cool things to make everyone's experience better!

---

## Standard Operating Procedures

### Three Plus Three Strikes *

The three strikes system applies to bans and kicks. All strikes with reason and the person applying the strikes will be recorded in the Moderation Sheet[^1].

### Kicks

Each player gets three kicks before a ban, however, bans may be applied before all three kicks are used. A player may be kicked for minor infractions which are up the discretion of the admin or moderator that witnessed the action and or received and validated a report. Every kick may be appealed.

Kicking a player:

1. Ensure that when using the `/kick` command, that you include a brief reason in the kick message.
2. Record the kick, reason, IGN and date in the "Strike Tracking" section of the Moderation Sheet[^1].
3. Record the kick count in the "Player Tracking" section of the Moderation Sheet[^1].

### Bans

Each player gets two bans. The first ban will last one week, the second two weeks, and finally the third will be indefinite and non-appealable.

Banning a player:

1. Ensure that when using the `/ban` command that you include a brief reason in the ban message.
2. Record the ban, reason, IGN and date in the "Strike Tracking" section of the Moderation Sheet[^1].
3. Record the ban count in the "Player Tracking" section of the Moderation Sheet[^1].

#### Appeals

Each player may submit an appeal for admin review. Appeals will only be handled by admins and must be submitted by email.

### Whitelisting

When whitelisting a player, the following must happen:

1. Make the user aware of this website and ask that they take a moment to review it. Especially the [Code of Conduct](code_of_conduct.md)
2. Add the user to the discord and assign verified role.
3. Add player to the "Player Tracking" section of the Moderation Sheet[^1].
    - Make sure to select the existing player that invited the player.
4. Whitelist the user
    - Survival Server
    - Creative Server

??? info "Moderation Sheet glimpse"
    ![Moderation Sheet Strike Tracking](assets/images/sop-ss-st.png)
    ![Moderation Sheet Player Tracking](assets/images/sop-ss-pt.png)

## Maintenance

### Schedule

Maintenance will be performed every other wednesday between 18:30 and 19:30 starting 2023-11-01. Refer to the [Calendar](calendar.md) for more dates.

### Maintenance items

- Updates.
    - Linux.
    - Manager.
    - Velocity.
    - Paper.
        - Plugins.
- Reboot.
- General cleanup.

### Why

Doing regular maintenance will keep our servers running well and also help to keep them secure! Wednesday was selected as a day the has the least traffic.

[^1]: [Moderation Sheet](https://docs.google.com/spreadsheets/d/1T9gGJxrJQ6rzPruT3JibE9cP-P0EYJppZ3SLyujaGjs/edit?usp=sharing) The Moderation Sheet is a document where strikes are recorded for bans and kicks. It is only accessible to Mods and Admins.