website/docs/administration/sop.md

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---
icon: material/clipboard-list
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title: SOP
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description: The Standard Operating Procedures used by administration and moderation staff to run the server.
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---
!!! Warning "DRAFT"
This page is a draft and subject to comment and change. Please offer suggestions, edits or other comments via the Discord server. Thank you.
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Draft date: 11/02/2023 23:15
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# Standard Operating Procedures
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## Three Plus Three Strikes *
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The three strikes system applies to bans and kicks. All strikes with reason and the person applying the strikes will be recorded in the Strike Sheet[^1].
## Kicks
Each player gets three kicks before a ban, however, bans may be applied before all three kicks are used. A player may be kicked for minor infractions which are up the discretion of the admin or moderator that witnessed the action and or received and validated a report. Every kick may be appealed.
Kicking a player:
1. Ensure that when using the `/kick` command, that you include a brief reason in the kick message.
2. Record the kick, reason, IGN and date in the "Strike Tracking" section of the Strike Sheet[^1].
3. Record the kick count in the "Player Tracking" section of the Strike Sheet[^1].
## Bans
Each player gets two bans. The first ban will last one week, the second two weeks, and finally the third will be indefinite and non-appealable.
Banning a player:
1. Ensure that when using the `/ban` command that you include a brief reason in the ban message.
2. Record the ban, reason, IGN and date in the "Strike Tracking" section of the Strike Sheet[^1].
3. Record the ban count in the "Player Tracking" section of the Strike Sheet[^1].
### Appeals
Each player may submit an appeal for admin review. Appeals will only be handled by admins and must be submitted by email.
## Whitelisting
When whitelisting a player, the following must happen:
1. Make the user aware of this website and ask that they take a moment to review it.
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2. Add the user to the discord and assign verified role.
3. Add player to the "Player Tracking" section of the Strike Sheet[^1].
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- Make sure to select the existing player that invited the player.
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4. Whitelist the user
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- Survival Server
- Creative Server
??? info "Strike sheet glimpse"
![Strike Sheet Strike Tracking](../assets/images/sop-ss-st.png)
![Strike Sheet Player Tracking](../assets/images/sop-ss-pt.png)
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## References
[^1]: [Strike Sheet](https://docs.google.com/spreadsheets/d/1T9gGJxrJQ6rzPruT3JibE9cP-P0EYJppZ3SLyujaGjs/edit?usp=sharing) The strike sheet is a document where strikes are recorded for bans and kicks.